Grupo 3Corações, national leader in the roasted and ground coffee segment, implemented a solution that optimized sales operations in self-service retail, such as supermarkets, for example.

With Weduu, through ped+, the intelligent order taking platform, the results are already positive in a short time.

The operation began just six months ago, with 40 stores processing orders, and today the Group has already reached more than 700 stores automating its business through the ped+ platform. A 17-fold increase in the number of stores compared to the first month of the project.

Optimizing order operations transformed the sales process into a differentiated experience for sellers, increasing productivity and fulfillment when taking orders.

About the 3Corações Group

Founded in 1959, in the interior of Rio Grande do Norte, Grupo 3Corações is the largest coffee company in Brazil. The company manufactures and sells more than 20 coffee brands, including: 3Corações, Santa Clara, Pimpinela, Iguaçu, Kimimo, Letícia, Fino Grão, Itamaraty, among others.

The Group is a national leader in the roasted and ground coffee segment, a pioneer in the market with 3Corações cappuccino and a leader in the North and Northeast regions with Santa Clara coffee. It launched the TRES machine and multi-drink solution in 2013, with more than 20 flavors of hot drinks. The other products are instant coffee, ready-to-drink cappuccino, chocolate milk, soft drinks, corn derivatives, filters, and filter holders.

Present in all states, in 5 countries with finished product exports and in more than 30 countries with green grain exports.

Find out what ped + can also do for your business or corporate group.

If you are thinking about getting even more results, also get to know vend+, our indirect channel management system.

About Natural One

Natural One, Brazilian and created six years ago, is the leader in the 100% natural juices market in Brazil. In addition to being the second largest juice company in general in the country, it has achieved leadership in the export of ready-made juices to more than 15 countries. In just six months, the company became the third 100% natural juice brand in Chile.

What was the ordering process like before ped+?

“Our customers usually send requests in different formats, such as body email, Word, PDF and even WhatsApp. Our sales team received all the formats and entered them manually.”

– Rodrigo Zorzi, Commercial Manager at Natural One.

With ped+

With ped+, Natural One increased the productivity needed for the sales team to focus on other tasks and achieve better results.

“After implementing ped+, we gained an average of 3 hours per day. Additionally, ped+ prevents many errors that can lead to returns. The system is extremely simple and easy to use. You don’t need to have advanced knowledge to operate it.”

– Rodrigo Zorzi, Commercial Manager at Natural One.

What was used in Natural One ? 

ped+

Weduu’s intelligent order entry platform.

• Automation in order entry;

• Integration with different file formats;

• Digital transformation of the sales area.

Results

• More productive sales team

• Reduction of errors and returns

• Elimination of the typing process

• Easy and simple to use solution

ped+ transformed the customer order picking experience, improving productivity, optimizing manual processes, and allowing more time for the sales team to acquire new customers. The solution also helps eliminate errors arising from the process of manually entering orders into ERP.

Discover how ped+ can optimize your order control too.